If you work with us, you’re guaranteed to get a high quality, bespoke translation service. Our professional translators offer the best service based on our four founding principles:
We ensure that all our work is performed by expert translators who have worked for years in their fields. Our selection tests ensure that our translators are the cream of their profession. What’s more, their work is constantly subject to a rigorous evaluation system, using peer review and a library of resources including dictionaries, glossaries and encyclopaedias. Our highly qualified team of translators have years of experience in their fields, selected through a rigorous series of tests, with their work subject to a thorough system of reviews and quality control.
In a world where things happen as quickly as they do it’s not enough for translations to be good, they have to be timely as well. Our translators are guaranteed to work to agreed deadlines, and you can track their progress using our real-time order management system.
Nothing reassures a client like being able to see what you are doing and when you are doing it. We ensure all our clients are kept constantly up-to-date on the progress of their translations. Clients will be assigned usernames and passwords that allow them to check in on works-in-progress in real time as they are received, translated, reviewed, invoiced and paid.
While this happening, the client is able to consult their document, modify it and pay online. Our transparency goes right back to before you even hire us however. Rather than simply handing us a document and waiting to see what we’ll charge you for it, we post our rates and deadlines here on the site, so you can work out what your quote will be before you even speak to us.
Often the information clients want us to translate is going to be of an extremely sensitive nature. We take the trust clients place in us very seriously, and all documents are held in absolutely confidentiality. If necessary, we are happy to sign contracts to this effect.